Email Automation
Configure & send automated client email sequences
Emails Sent
Feedbacks Received
Avg Rating
24h Appointment Reminders — Running Automatically
Every hour, the system checks for appointments happening in the next 23–25 hours and automatically sends a reminder email (and SMS if opted in) with Confirm / Cancel links. No action needed.
Scheduled: runs hourly · Sends: email + SMS (if opted in) · Tracks: reminder_sent flag per appointment
Account Activation Reminders
Friendly reminders sent to clients who haven't activated their account yet — up to 3 reminders, once per day, starting 24h after invite.
Awaiting Activation
Cap Reached (3)
Activated
Also runs automatically every day at 10am CT
📨 Send Custom Email to Clients
Tech-curated email — each client receives a fully personalized version
Variables: {client_name}, {client_email}, {last_appointment_date}, {total_appointments}
💡 Variable Examples:
Client Name: Sarah
Client Email: sarah@example.com
Last Appointment Date: March 15, 2025
Total Appointments: 5
Automated Email Sequences
24h Appointment Reminder
Sent 24 hours before appointment with Confirm / Reschedule buttons
Thank You + Feedback (24h after)
Sent 24 hours after appointment — thank you + rating + suggestions
Nail Growth Check-In (14 days)
Sent 14 days after appointment — prompt to snap & upload nail growth photo
Rebook Reminder (23 days)
Sent 23 days after appointment if no new booking — gentle rebook nudge
Urgent Rebook (30 days)
Sent 30 days after appointment if still no booking — urgent reminder